Delivery & Pickup

Pickup Stations

Secure, convenient locations to pick up or drop off your packages

Why Use Pickup Stations?

🔒

Secure

24/7 CCTV monitored storage for safe package protection

Flexible Hours

Pick up at times convenient for you, 7 days a week

💳

Free Pickup

No extra charges for using ShopXpress pickup stations

📦

Easy Returns

Simple returns process at any pickup station

Nearby Stations

Lagos - Victoria Island

123 Ahmadu Bello Way, VI, Lagos

Mon-Sun: 8am - 8pm
+234 800 SHOPXP

Abuja - Central Area

456 Herbert Macaulay Way, Central Area, Abuja

Mon-Sun: 8am - 8pm
+234 800 SHOPXP

Kano - Downtown

789 Kofar Mata Road, Kano

Mon-Sun: 8am - 8pm
+234 800 SHOPXP

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How to Use Pickup Stations

1

Select Pickup Station at Checkout

During checkout, choose "Pickup Station" as your delivery option and select your preferred location.

2

Get Pickup Notification

Once your order arrives at the station, you'll receive an SMS and email notification with a pickup code.

3

Pick Up Your Order

Visit the station within 7 days. Present your pickup code or ID. Packages are kept up to 14 days.

4

Enjoy Your Products

Inspect your order before leaving. If there's an issue, contact us immediately.

Pickup Station FAQ

How long can I leave my package at the station?

Packages are kept for 14 days. After that, they may be returned to the seller or disposed of.

What's the pickup code?

It's a unique code sent to your email and SMS when your package arrives. You'll show this to station staff to collect your order.

Can someone else pick up my package?

Yes, with authorization. Just provide them your pickup code or authorization letter with your ID.

What if my package is damaged?

Report damage immediately at the station or within 24 hours of pickup. We'll file a claim with the carrier.

Can I return items at pickup stations?

Yes! Most of our pickup stations accept returns. Initiate your return in the app or website and bring your package to the station.