Delivery & Pickup

Pickup Stations

Secure, convenient locations to pick up or drop off your packages

Why Use Pickup Stations?

🔒

Secure

24/7 CCTV monitored storage for safe package protection

⏰

Flexible Hours

Pick up at times convenient for you, 7 days a week

💳

Free Pickup

No extra charges for using ShopXpress pickup stations

📦

Easy Returns

Simple returns process at any pickup station

Nearby Stations

Lagos - Victoria Island

123 Ahmadu Bello Way, VI, Lagos

Mon-Sun: 8am - 8pm
+234 800 SHOPXP

Abuja - Central Area

456 Herbert Macaulay Way, Central Area, Abuja

Mon-Sun: 8am - 8pm
+234 800 SHOPXP

Kano - Downtown

789 Kofar Mata Road, Kano

Mon-Sun: 8am - 8pm
+234 800 SHOPXP

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How to Use Pickup Stations

1

Select Pickup Station at Checkout

During checkout, choose "Pickup Station" as your delivery option and select your preferred location.

2

Get Pickup Notification

Once your order arrives at the station, you'll receive an SMS and email notification with a pickup code.

3

Pick Up Your Order

Visit the station within 7 days. Present your pickup code or ID. Packages are kept up to 14 days.

4

Enjoy Your Products

Inspect your order before leaving. If there's an issue, contact us immediately.

Pickup Station FAQ

How long can I leave my package at the station? ⌄

Packages are kept for 14 days. After that, they may be returned to the seller or disposed of.

What's the pickup code? ⌄

It's a unique code sent to your email and SMS when your package arrives. You'll show this to station staff to collect your order.

Can someone else pick up my package? ⌄

Yes, with authorization. Just provide them your pickup code or authorization letter with your ID.

What if my package is damaged? ⌄

Report damage immediately at the station or within 24 hours of pickup. We'll file a claim with the carrier.

Can I return items at pickup stations? ⌄

Yes! Most of our pickup stations accept returns. Initiate your return in the app or website and bring your package to the station.